Hotel Pet Policy

Please read these policies prior to booking a room




Not every accommodation is Pet-Friendly. Pets are NOT allowed in Hotel Rooms, Miners Suite, Fox Den Suite and Nest Suite. Please ensure the accommodation you have chosen is Pet Friendly prior to reserving.

Your pet is also our guest. All pets must be registered. This includes both service dogs and pets. Emotional support animals are considered pets and the pet fee will be applicable.

Pets must be free of fleas, ticks, or other pests and current on vaccinations.

Do not leave your pet unattended in your room. Pets must also be leashed at all times when on property outside of your room.

     Pets are not allowed on the beds or furniture.

Since your dog will be in an unfamiliar environment and occasionally bark, please quiet an excited pet as soon as possible. You may be required to leave if repeated barking complaints are received from other guests. Guests whose dogs create a financial burden on the hotel, such as refunding unhappy guests, will be financially liable for any and all refunds provided to other guests.

Pets are not permitted in the breakfast room. These exclusions do not apply for service animals however service animals must be wearing their service vest for admittance.

Please clean up after your pet and dispose of waste properly and in a timely manner. There are multiple pet stations set up on the property to assist in pet waste disposal.

If housekeeping service is requested, please contact the Front Desk to arrange a suitable time for the housekeeping staff to service your room each day between the hours of 9 a.m. and 2 p.m.

There is a $25 non-refundable pet fee per pet per night. This fee will be charged to your reservation at check-in.  If a guest doesn’t inform hotel staff of their pet, a non-refundable pet fee will be charge to guests’ reservation.  If a guest brings a pet into a non-pet friendly room, the guest will be charged a $200 cleaning fee in addition to their reservation fee.


We allow a maximum of two well-behaved dogs. Unfortunately Pit Bulls and Rottweiler breeds are not allowed. We also reserve the right to refuse housing to any dog at our sole discretion for any reason. Other pets are considered on a case by case basis and are accepted at the discretion of the management team.

You are responsible for any property damage, cleaning costs, personal injury, pest control, or noise disturbance caused by your pet. You agree to indemnify and hold harmless the hotel, its owners, and its operator for any claim, demand, or judgment associated in any way with damages attributable to your pet. The hotel reserves the right to charge your account commensurate with the estimated cost of such damages. If your pet has a urine or stool accident the cleaning charge is $200.00.

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Due to the Creek Fire,

We are open to "Creek Fire Essential Workers" only

If you would like to make a reservation, please send an email to

    • Our Property: Until Further notice, we are prioritizing reservations for Essential Workers currently working on the Creek Fire.
    • Local Closures: Shaver Lake, Snow Parks and the Sierra National Forest is currently closed until further notice. Restaurants and stores in Shaver Village are open.
    • Office Hours: Monday through Sunday, 9:00 am to 4:00 pm.
    • New Reservations: You can contact us during our limited office hours (559) 841-8289, make reservations on our website or send us an email us at
    • Cancellations: If you wish to cancel your current reservation, please do so by emailing us at or replying to this email.
    • Recommended Sources for up to date information: As there are various media sources covering this tragic incident, we highly recommend NOT obtaining information from just any social media accounts and especially be cautious of the information in the comment sections. We have seen an abundance of misinformation thus far.
    • Fresno Sheriff:
    • Nathan Magsig District Supervisor:

    We appreciate your understanding in these trying times. Stay safe and pray for the sierras we all know and love!

Shaver Lake Village Hotel

42135 Tollhouse Road.

Shaver Lake Ca. 93664